We hope you're happy with everything you buy from DODO DEER. If this is not the case, you can return your purchase within 14 days after receipt with our returns portal:

* Your return must be registered within 7 days of receipt.
*  Your return must be in its original condition and in the original packaging.
*  Any free products must be returned.
*  Engraved or damaged products No refunds accepted
*  Let us know within 7 days if you want to return your product. From the moment you've given us your return notice, you have 7 days to return the product to us.

Do you want to return or exchange something? Then contact us here for your request：after-sales@dododeer.com

How do I return my order?

1. Click 'start a return' and enter your email address and order number.
2. Tell us which products you want to return and why. Proceed to the next step
3. Choose a carrier of your choice and confirm your return.
4. Your return label is immediately created. We will also automatically send you the label by email.
5. Pack your return carefully with minimal movement space for the shipped products.
6. Hand over your package to the chosen carrier and have the barcode scanned.
7. We will process the exchange or refund within 10 working days of receipt.

Items should be sent back in their original condition and packaging, including accessories, tools, and free products. Once the product is received, we will refund your purchase (excluding any shipping, payment or personalisation fees). If any damage to the packaging or product, the resulting costs may be deducted from the refundable amount.